Alysha Jean Wellbeing Policies

Cancellation Policy

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We understand that unforeseen circumstances may arise that require you to cancel or reschedule your booking. 

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1. Cancellation and Rescheduling: We kindly request that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients and adjust our schedule accordingly.

2. No-shows and Late Cancellations: In the event of a no-show or cancellation made within 24 hours of the scheduled appointment, we reserve the right to charge 100% of the session fee. 

3. Communication and Extenuating Circumstances: We understand that life can be unpredictable, and unexpected situations may occur. If you encounter extenuating circumstances that prevent you from attending your appointment or require a last-minute cancellation, please contact us as soon as possible. We are committed to working with you and finding a solution that is fair and reasonable.

4. Late Arrival: If you arrive late for your appointment, please note that the session will still end at the scheduled time. This allows us to maintain punctuality for subsequent clients. Late arrivals may result in a shortened session, but the full session fee will still apply.

5. Refunds: If a refund is applicable in your situation you will be asked to provide your banking information and we will deposit the refund into your account through a direct bank transfer. 

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Payment Policy

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We strive to provide convenient and flexible payment options for our valued clients. Please review our payment policy for the details regarding accepted payment methods and expectations:

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1. Payment Methods: We accept payment through direct bank transfer and cash payment in person. Prior to your session, we will provide you with our banking information for direct bank transfers. Cash payments can be made at the beginning of your session when you arrive.

2. Payment Timing: To secure your booking and ensure a smooth experience, we kindly request that payment be made in advance or upon arrival for your session. For direct bank transfers, please make the payment before your session as communicated to you. For cash payments, please have the exact amount prepared and ready at the start of your appointment.

3. Payment Confirmation: For direct bank transfers, please provide us with a copy or screenshot of the payment confirmation, which helps us track and verify your payment. This can be done by email or shown to us in person during your session.

4. Refunds and Cancellations: Please refer to our cancellation policy for information regarding refunds and cancellations. In the event of a refund, the payment will be processed in accordance with the terms outlined in our cancellation policy.

5. Payment Receipts: Upon request, we are happy to provide you with a receipt for your payment. Please let us know if you require a receipt during or after your session, and we will be glad to assist you.

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We appreciate your adherence to our policies. By booking an appointment with us, you acknowledge and agree to the terms outlined above. If you have any questions or require further clarification, please do not hesitate to contact us.

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Note: These policies are subject to change at the discretion of Alysha Jean Wellbeing. Please ensure you review the most up-to-date policy before booking and making payments. 

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Terms and Conditions

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Disclaimer: The information provided on this website is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before making any decisions or changes regarding your health or well-being. Alysha Jean Wellbeing is not responsible for any actions taken based on the information provided on this website.

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Health and Safety: While our services are designed to promote well-being, they are not a substitute for medical treatment. Individuals with specific health concerns, injuries, or medical conditions should consult with their healthcare provider before participating in yoga classes or receiving massage therapy. It is important to communicate any relevant health information to your instructor or therapist to ensure a safe and effective experience.

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Consent and Waiver: By participating in our yoga classes or receiving massage therapy, you acknowledge and provide consent to engage in these activities. You understand that there are inherent risks involved and release Alysha Jean Wellbeing, its instructors, therapists, and staff from any liability for injuries, accidents, or damages that may occur during or as a result of participating in our sessions.

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Code of Conduct: We maintain a respectful and professional environment during our sessions. Clients are expected to conduct themselves appropriately, treating instructors, therapists, and fellow participants with respect. Any behavior that is deemed inappropriate, disrespectful, or violates our code of conduct may result in termination of services.

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Intellectual Property: All content, including text, images, logos, and branding on this website, is the property of Alysha Jean Wellbeing. You may not use, reproduce, modify, or distribute any content from this website without prior written permission from Alysha Jean Wellbeing.

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Age Restrictions: Our services may have specific age restrictions. Participants under the specified age must have parental consent or supervision to participate in our sessions. Please contact us for more information regarding age requirements.

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Website Terms of Use: By accessing and using this website, you agree to comply with our terms of use. This includes respecting our intellectual property rights, limiting our liability, and adhering to acceptable use of the website's content.

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